FAQ

Frequently Asked Questions

Ordering

Are pieces ready-to-wear or custom? Both. In-stock ready-to-wear pieces ship in 1–3 business days. Many styles can also be made to order in your size and color.

How do I know my size? See our Size Guide. Between sizes? We recommend sizing up or requesting custom sizing.

Can I request custom sizing? Yes. Message us and we will tailor your piece to your measurements.

Can I order for a specific event date? Yes — please contact us before purchasing so we can confirm timing.

Shipping

Ready-to-wear: ships in 1–3 business days.

Made-to-order & custom: production takes 7–14 business days before shipment unless otherwise stated.

Do you ship internationally? Yes, we offer worldwide shipping. Orders ship from the U.S.

How do I track my order? Tracking is emailed to you once your order ships.

Returns

We’re confident you’ll love it — enjoy 30-day easy returns on ready-to-wear pieces. Items should be unworn, with tags, in their original condition. See our Refund Policy for full details.

Custom & made-to-order: because these are created just for you, they are final sale unless they arrive damaged or incorrect.

What if it doesn’t fit? Contact us right away — we’ll help with adjustments or next steps.

Custom Orders

How do I start? Visit our Custom Orders page or message us on WhatsApp.

Do I need measurements? Yes; we will guide you on what to send.

Can I send inspiration photos? Absolutely — they help us bring your vision to life.

Is a deposit required? Yes, custom orders begin production after a deposit.

Care